Can you imagine a day when TPAs disappeared, victims of the next best technology? Or when the insurance company tells you if the windshield can be repaired by looking at a picture? In addition to technology, insurance companies are also adapting to their changing customers. This session is an overview of where auto insurance companies are going on several levels—technological, marketing, regulatory, and more. Will glass damage still be an insured event or go the way of tire repairs? If you want your company to be prepared for the future, you won’t want to miss this session.

Faculty: Pat Sullivan, senior editor and conference co-chair at Risk Information Inc.

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