GlasWeld’s Windshield Repair Olympics (WRO) in Honor of Walt Gorman is an international competition designed to honor the best auto glass repair technician in the world. The competition was founded in 2006 by AGRR™ magazine. Once again, as the platinum sponsor, GlasWeld is proud to sponsor the WRO as it promotes a dedication to quality in repair and customer service.
Within the competition, each technician has 45 minutes to complete a windshield repair. The competition is based on quality, rather than speed, and time is a factor only in the case of a tie. All aspects of the repair, including customer service and professionalism, are considered in the technician’s final score.
The Technical aspects of the competition are based on the Repair of Laminated Auto Glass Standard (ROLAGS™), and all contestants also must participate in a short, 10-question test about proper windshield repair practices (based on ROLAGS™) during the mandatory contestant meeting held before the competition. The results of the test are included in the finalists’ scores (after the final round is complete).
Competitors take a proctor or customer through an entire repair from the customer/technician introduction through proper cleaning, resin placement, environmental element protection, curing and signing the finished work order to name a few. The six areas judged on the competition floor are as follows: customer greeting; technician comportment (professionalism/conduct); vehicle preparation; products to be used; repair technique; and post-repair procedures. There is a heavier weight given to the points assigned within the repair technique section.
Recognition awards are presented to those who take the repair to a higher level and raise the benchmark for our industry as a whole.
About Our Namesake
Walt Gorman, an industry icon, was the owner of A-1 Windshield Doctor in Seekonk., Mass. and an AGRR™ columnist. He shared nearly 20 years of his life with the auto glass repair industry until his death in 2006. Gorman also served on the National Windshield Repair Association (NWRA) board of directors for ten years and was one of the association’s founders.
In Order to Compete
You must be employed currently as a technician in a bona fide operating auto glass company and you must have at least one year of experience as a repair technician in the auto glass industry in order to compete. Please note that there will be a cap on the number of contestants and spaces are given on a first-come, first-served basis. Be sure to register early. Owners or managers of supplier companies may not compete themselves. Pre-registration deadline for contestants is Monday, July 8, 2013. No registrations will be accepted after this date.
The Winner’s Company Receives
The first-place winner’s company is awarded:
- Extensive media coverage and press releases sent on behalf of the champion’s company;
- Use of the WRO Winner logo on stationery, business cards and advertising for one year;
- Use of the 2013 GlasWeld Windshield Repair Olympics in Honor of Walt Gorman logo for an unlimited time; and
- A congratulations ad and coverage of the victor and his/her company will appear in AGRR™ magazine.
For Our Champion
The first-place winner will receive $10,000, a gold medal and trophy, as well as bragging rights as the “World’s Best Windshield Repair Technician.” Second place will receive $1,000 as well as a silver medal, and third place will receive $500 and a bronze medal.
Please note the 2013 Rules and Regulations and the 2013 Annotated Score Sheet will be available after the judges have approved them. The 2012 versions are for review purposes only. The competition will be judged and managed based of the 2013 Rules and Regulations and 2013 Annotated Score Sheet.